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Customers

Why is a customer on service stop?

When a customer is on service stop it means that payment has not (yet) been received. Mail does not need to be processed at this time. No charges can be entered for this customer either. When the status changes to active, service can be resumed.

Customers

How does a cancellation work?

You will receive notice of termination via e-mail The mail will state the date of…
rozennJuly 11, 2023
Customers

How does the registration process work?

Registrations of new customers will always be sent by e-mail. Customers' files can be found…
rozennJuly 11, 2023
Customers

There is a bailiff in front of the customer, what should I do?

If a bailiff is present for the customer, you can contact Flexado. We will inform…
rozennJuly 11, 2023