When a customer is on service stop it means that payment has not (yet) been received. Mail does not need to be processed at this time. No charges can be…
You will receive notice of termination via e-mail The mail will state the date of termination, as well as the end date. What to do with any mail can also…
Registrations of new customers will always be sent by e-mail. Customers’ files can be found in the MyFlexado portal. Go to customer > view file.
If a bailiff is present for the customer, you can contact Flexado. We will inform the customer of the situation and take appropriate follow-up steps.
That is allowed. However, contact with the customer is usually through Flexado. Contacting the customer is easy via the contact details provided in the portal. Want to let the customer…
In the MyFlexado portal, you will find an overview of all customers who have an active agreement for your location.
Registrations of new customers will always be sent by e-mail. Customers’ files can be found in the MyFlexado portal.
It is always allowed to refuse a customer. This can be done when the customer registers, but also when the customer is already registered at your location. You can let…
If you have received a complaint about a customer, you can contact us. We will then discuss together what the best next steps are.
Registrations of new customers will always be sent by e-mail. Customers’ files can be found in the MyFlexado portal. Go to customer > view file.